qr98 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Pakistan. Our responsible gaming framework gives you full control over how you play — because entertainment should never come at the cost of your wellbeing.
At qr98, we genuinely believe that online gaming — whether it's cricket betting, live casino, or spinning the slots — is meant to be a form of entertainment. Like going to a cinema in Lahore or catching a PSL match with friends in Karachi, it should add joy to your day, not stress.
That's why responsible gaming is not just a policy box we tick — it's baked into how qr98 operates. From the moment you register, you have access to a range of tools that let you set your own limits, take breaks, and stay in control of your gaming activity at all times.
We operate under international gaming regulations that mandate responsible gaming standards, and we take those obligations seriously. Our platform is strictly for adults — you must be 21 years or older to open a qr98 account and participate in any gaming activity.
Problem gambling is real. If gaming is affecting your finances, relationships, or mental health, please use our self-exclusion tools or contact support immediately. There is no shame in asking for help — we are here for you.
Gaming Golden Rule: Only ever wager money you can comfortably afford to lose. Never chase losses, and never gamble with money set aside for rent, groceries, school fees, or bills.
Healthy gaming habits include setting a strict time limit per session, treating losses as the cost of entertainment (like a movie ticket), and logging out when you've hit your pre-set spending limit for the day.
qr98's responsible gaming tools are available to all registered players at no cost and can be activated instantly through your account dashboard or by contacting our 24/7 support team.
Under 21? You cannot play on qr98. Age verification is mandatory at registration. Players found to be under 21 will have their accounts closed and deposits returned immediately.
qr98's responsible gaming approach is built on six core principles that together create a safe, transparent, and player-first gaming environment.
Every player must verify their age during the qr98 registration process. We use document-based KYC checks (CNIC / passport) to ensure no one under 21 can access real-money gaming. This is non-negotiable and applies to all players across Pakistan.
You can set daily, weekly, or monthly PKR deposit caps on your qr98 account. Once set, a deposit limit cannot be increased immediately — there is a mandatory cooling-off period before any upward adjustment takes effect, giving you time to reconsider.
qr98 can send you automatic alerts when you have been playing for a set duration. Whether it's 30 minutes or 2 hours, regular reminders help you stay aware of how long you've been gaming and encourage healthy break-taking habits.
If you feel you need a short break from gaming, you can activate a cooling-off period of 1, 7, 14, or 30 days. During a cooling-off period your account remains open but all gaming activity is suspended — you can still withdraw any existing balance.
Self-exclusion is the most powerful tool available to players who feel their gambling has become a problem. You can request a self-exclusion for a minimum of 6 months or up to 5 years. During this period, your account is fully locked and cannot be reopened before the chosen period ends.
Our support team is trained to recognise signs of problem gambling and respond with empathy, not judgment. Whether you reach out via live chat or email at [email protected], we will guide you to the right tools and, where appropriate, connect you with professional support organisations.
qr98 gives you granular control over your gaming activity. All of the tools below are free to activate, take effect immediately (for reductions) or after a mandatory delay (for increases), and can be requested 24/7 through our support team.
Set a maximum PKR amount you can deposit in any 24-hour, 7-day, or 30-day rolling period. Reductions apply instantly. Increases require a 7-day waiting period before taking effect.
Cap the maximum amount you are prepared to lose in a session, day, or week. Once your loss limit is reached, qr98 will automatically suspend your gaming for the remainder of that period.
Restrict the maximum amount of time you can spend gaming on qr98 in a single day. When your session limit is reached, you are automatically logged out until the next calendar day.
A short-term break of 1 to 30 days. Your account is suspended for gaming but remains open for withdrawals. You cannot shorten a cooling-off period once activated.
The strongest protection available. Your qr98 account is fully locked for the duration you choose. You will not receive any promotional communications during this period. Extensions can be requested but the period cannot be shortened.
Any of the tools above can be activated through one of the following channels. Our team in Karachi and Islamabad support centres is available around the clock:
Start a live chat session on qr98.net and type "Responsible Gaming" to be connected instantly with a trained support agent. Available 24 hours a day, 7 days a week.
Send your request to [email protected] with the subject "Responsible Gaming Request". Include your registered mobile number. We respond within 4 hours.
Log in to your qr98 account and navigate to Account Settings to find deposit limits, session limits, and cooling-off options available as self-service controls.
If you need to be excluded urgently, use the live chat and type "EXCLUDE ME NOW". Our team will activate a minimum 6-month exclusion on your account immediately, no questions asked.
Important: If you self-exclude from qr98, you should also consider contacting other gaming platforms you use to apply exclusions there as well. Self-exclusion is most effective when applied across all platforms you access.
Honest self-reflection is the first step. If you answer "yes" to several of the questions below, we strongly encourage you to speak with our support team or activate one of our responsible gaming tools.
If you answered yes to two or more of the above, please reach out to our responsible gaming support team. There is no judgment — only help.
Contact Support NowThese practical guidelines will help you enjoy qr98 as the entertainment it is meant to be — whether you are betting on the PSL in Lahore or playing live casino from Faisalabad.
Decide on a fixed PKR amount you are comfortable spending each week — and treat it exactly like a leisure budget. When it's gone, it's gone. Do not dip into savings or daily expenses.
Set a timer before you start playing. Decide in advance — "I will play for one hour maximum" — and stick to it. Time passes quickly in gaming environments, so external reminders really help.
Losses are a normal part of gaming — the house always has an edge over the long run. Chasing losses by increasing your stakes or playing longer than planned is one of the most common paths to problem gambling.
Step away from the screen regularly. Grab a chai, go for a walk, or call a friend. Gaming sessions should have natural pauses — continuous play for hours at a stretch is a warning sign worth taking seriously.
Avoid gaming when you are stressed, angry, or emotionally low. Emotional states cloud judgement, lead to impulsive decisions, and significantly increase the risk of overspending.
Your financial responsibilities to family come first. In Pakistan's family-oriented culture, the money needed for household expenses, children's education, and family welfare must always be protected from gaming activity.
Never share your qr98 login credentials with others. Keep your gaming activity separate from shared family devices, and ensure minors in your household cannot access your account under any circumstances.
qr98 provides full transaction and gaming history in your account dashboard. Reviewing your activity monthly helps you stay honest about your patterns and catch any concerning trends before they escalate.
Cricket betting, live casino, and high-RTP slots — all on Pakistan's most trusted platform. Set your limits, play within your means, and enjoy every session.
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